Terms & Conditions - Rijschool La Calle
Here you will find important information about our services and conditions. Read this information carefully before using our driving lessons and practical exams.
Article 1. Rijschool La Calle must adhere to:
1.1 The student receives theory and/or practical lessons from a driving instructor who meets the requirements of the Motor Vehicle Driving Instruction Act (WRM).
1.2 The driving exam is reserved after the exam costs or the agreed package have been paid in full. A driving lesson lasts 45 minutes. Students are advised to drive at least 2 lessons, i.e. 90 minutes.
1.3 If the lessons or exam cannot take place, the student will be informed of this as soon (as) possible and a new appointment will be made immediately or, if possible, another instructor will be deployed. In such a case, the student cannot claim any refund and/or compensation.
1.4 From the package, 1 driving lesson of 45 minutes is used for the practical exam itself. In addition, the student determines how many lessons he wants to drive for at least 1 lesson to go to the exam. It is recommended to drive for 2 driving lessons.
1.5 Our refill package is only valid after purchasing another package or if you have switched from another driving school after taking your exam.
Article 2. The student must adhere to:
2.1 To be allowed to take lessons, the student must be at least 16.5 years old. The student must also always carry proof of identity during lessons.
2.2 The student must adhere to the agreed date, time and place for the driving lesson. The driving school will observe a maximum waiting time of 10 minutes. This waiting time will be deducted from the original lesson duration. If you do not show up at the agreed lesson time without timely cancellation, i.e. 24 hours in advance, the lesson will be charged in full in connection with the reserved time.
2.3 A lesson cancelled too late will not be charged in case of cancellation due to urgent reasons such as: funeral of a deceased person in the immediate family (up to and including the 2nd degree), your own emergency admission to hospital, in case of your own illness, demonstrated by a doctor's certificate. Written proof is required.
2.4 The student provides all necessary information about his/her medical and/or psychological condition, if the student does not comply with this, the instructor will immediately interrupt the driving lesson. Driving school La Calle has the right to no longer provide the student with his services.
2.5 Keep the driving school car clean: no shoes on the upholstery; do not eat, drink or smoke in the car.
2.6 Communication is always done in a respectful tone. Foul language or inappropriate behavior towards driving school La Calle is not accepted.
Article 3. The following applies to the method of payment:
3.1 Payments for individual driving lessons or a driving lesson package must be paid in advance. Payment options are by bank or cash to the instructor.
3.2 If the student does not pay on time, driving school La Calle will use the following procedure: if there is a payment arrears, you will receive a verbal warning. If payment is not made, you will receive a reminder 7 days after the warning. Driving school La Calle has the right to increase the amount by a minimum of €45 in administration costs. In addition, driving school La Calle may charge interest on the amount due after 14 days have passed after the reminder. The interest is the statutory interest. If the student still does not pay, driving school La Calle is forced to call in a debt collection agency. All additional costs will be borne by the student.
3.3 If the student does not consistently take driving lessons from a package, resulting in a stop of more than 3 months, the entire lesson package will expire. This also means that the right to a refund will expire. The student is responsible for passing his or her theory test and submitting a valid health declaration to the CBR.
3.4 Early termination of the contract is possible; the lessons driven are based on separate rates, for which €59,- per lesson is charged, and an administration fee of €50,- will be charged.
3.5 If a package has been purchased and you obtain your driving license while you have not yet fully used it, you are entitled to a refund. After all, you only pay for what you actually use. 3.6 The driving school is entitled to change the lesson price in the meantime. In that case, the student has the right to stop taking driving lessons within two weeks of being notified of the price increase. The package components will not be changed in the meantime, as long as the lessons in the package are still being used.
Article 4. Exam or re-exam:
4.1 Before an exam can be requested from the CBR, the driving school must be authorized and a valid health declaration must be completed truthfully.
4.2 If the student does not appear for the exam or appears too late due to causes that can be attributed to the student, the student must bear the costs of a new application. The exam will be canceled.
4.3 If the driving exam is canceled due to bad weather, the student does not have to pay for the new exam himself.
Article 5. Termination of a (lesson) contract:
5.1 The Driving School has the right to terminate all forms of an agreement if: Driving School La Calle strongly suspects that the student has deliberately not provided any and/or incorrect information to the driving school (see article 2, article 3 and article 6). It appears that the relationship between the two negatively affects the quality of driving lessons. This is at the sole discretion of the driving school. In that case, the student is not entitled to compensation in any form whatsoever. The lessons and other services not taken and paid in advance will be reimbursed to the student pro rata
5.2 The student has the right to terminate all forms of an agreement if: Driving School La Calle does not meet the requirements stated in article 1.
Article 6. Indemnification and damage to third parties:
6.1 It is strictly forbidden to be under the influence of alcohol and other (medicines) that can affect driving skills during the driving lesson. If it turns out after a collision that the student was under the influence, the student will be held legally liable for all damages.
6.2 During a driving lesson, the student is not legally the driver of the vehicle. This means that as long as there is a driving lesson, the instructor is legally liable. Traffic violations are therefore the responsibility of the instructor, unless the student misbehaves in such a way that the traffic violation or collision occurs despite the intervention of the instructor. The instructor therefore expects the student to actually follow his instructions.
6.3 The liability of the driving school is at all times limited to the amount for which the insurance is provided and for which coverage is actually provided.
Article 7. General terms and conditions and disputes:
7.1 These general terms and conditions are exclusively governed by Dutch law.
7.2 The driving school and the student will first attempt to resolve a dispute together; if the student is a minor, the dispute will be discussed and settled with the legal representative(s).